Growth fuels an organization at a diminishing rate over time making retention essential for companies to thrive.
“To make up for the loss of one existing customer, companies have to acquire three new customers.”
That means customer retention isn’t only a priority, it’s one of the most impactful strategies you can employ for long-term success.
To help retain customers with more precision and at higher rates, at TAZI we’ve developed a range of customer retention solutions designed to address multiple drivers of the retention success rate. Our AI and GenAI solutions are not standalone; they are part of a growing and interconnected ecosystem, learning and evolving to maximize your return on investment (ROI).
From our work with organizations across industries we have found that for any business challenge, there are multiple AI solutions that need to be built. Those solutions should work together where an outcome of one may be a data point for another, or where one solution adds a new dimension to another solution.
Your Blueprint for an AI Strategy in Customer Retention
AI strategy is a journey and TAZI gives you a blueprint for this journey where, at every step, you can achieve an incremental ROI. You can start with any retention solution and build from there aligning your AI strategy with your operations and vision for growth through retention.
And best of all we’re here for the full, long ride. Our blueprint and Solutions Library is just a starting point. As a fully featured AI platform with TAZI you can continue to build new AI solutions, so there will be no need to change the technology and slow down just when you are ready to accelerate.
Quickly See the ROI and Speed Time to Market
TAZI’s suite of AI solutions for Customer Retention is designed to help you start quickly and test where your biggest impact may be. Simply add your data, the models will self retrain, and show you the ROI, so you can decide where you can get the highest impact.
This is a growing library, so here is just a representative list. If you don’t see what you’re looking for let us know because we may just have the solution you need but have failed to list it here.
- Churn Prediction: Predict and prevent customer attrition with our advanced AI models, enabling proactive engagement strategies.
- Customer Complaints Resolution: Enhance customer satisfaction by swiftly addressing and resolving complaints using AI-driven insights.
- Sentiment Classification: Understand customer sentiments in real-time, allowing for tailored communication and improved customer experiences.
- Upsell/X-Sell Probability: Identify potential opportunities for upselling and cross-selling with precision, increasing revenue per customer.
- Propensity to Buy: Predict customer buying behaviors to optimize product offerings and marketing strategies.
- Targeted Marketing: Leverage AI to create highly personalized marketing campaigns that resonate with individual customer preferences.
- Profitability Detection: Identify the most profitable customer segments to focus your resources effectively.
- Price Elasticity: Understand how pricing changes impact customer demand and adjust strategies accordingly.
- Customer Lifetime Value: Calculate and maximize the long-term value of each customer relationship with predictive AI models.
Pioneering AI Solutions for Complex Business Challenges
At TAZI, we don’t just offer AI solutions; we provide a partnership in navigating the complexities of today’s business environment. We’ve created the cross-industry solutions library as a result of repeating requests from customers, so it’s meant to represent the most common and impactful use cases in customer retention.
